When Customers are the Roadblock to Reviews

What do you do when customers aren’t willing to leave a review? Maybe they won’t take the time or are unresponsive. Many of us rely on the “spray and pray” approach to collecting reviews, but we KNOW the personal approach is the best approach. So let’s start thinking creatively and make the review experience just as positive as you strive to make the rest of the customer experience.

Alison Bukowski