5 Pitfalls in ServiceNow Implementation and How to Avoid Them
Successfully implementing ServiceNow may involve avoiding a number of
pitfalls. This PeerPaper reviews five common pitfalls:
• Focusing on customization instead of configuration;
• A lack of engagement in the process by key stakeholders;
• Rushed or incomplete requirements gathering;
• Inadequate organizational change management necessary for adoption;
• Absence of an ongoing support plan and lack of support resources.
According to PeerSpot members, CDW ServiceNow Solutions offers support
and related mitigation of each of these challenges.
Read this PeerPaper based on real user reviews from PeerSpot.
